TIANQIU builds a localised, directly managed technical support ring for overseas vehicle plants, Boda and tuk-tuk swap operators and large export wholesalers. Every container ships with a complimentary 2% core spares kit, backed by seven self-operated parts hubs across Southeast Asia, East Africa and South Asia plus resident engineers — so packs are replaced on the spot, repaired locally, and diagnosed in the cloud within 4 hours.
verified100% pass record on outgoing inspection · before dispatch, local technicians re-test static voltage delta, IR, insulation resistance and BMS sleep current
Specification notice:Reference values only — batch and duty-cycle variation applies. Contact us for detailed specifications.
Warehousing, diagnosis and allocation all sit inside the destination country, compressing after-sales response from “wait for the next vessel” to “wait for one local courier”.
Specification notice:The figures above are engineering reference values. They may differ with production batch, configuration and actual duty cycle, and the percentages for life, efficiency, availability and coverage are engineering estimates and bench references. Contact us for the detailed specification sheet.
Once a customer has bought lithium packs, they should never carry the cost and paperwork of returning a pack to China. Present a system fault diagnosis report and the local hub responds immediately.
| Regional hub | City and warehouse address | Coverage | Key spares and stock profile | Clearance and dispatch | Technical line |
|---|---|---|---|---|---|
| East Africa Hub | Kenya · Nairobi technical centre Sameer Industrial Park, Mombasa Rd, Nairobi | Kenya, Tanzania, Uganda, Rwanda | Bajaj RE / Boda Boda dedicated BMS, 4G modules | 24-hour direct dispatch line | +254 700 892 110 |
| Southeast Asia Hub No. 1 | Indonesia · Jakarta bonded parts centre Kawasan Berikat Nusantara (KBN) Cakung, Jakarta | All of Indonesia (Jakarta / Bandung / Surabaya) | Swap-cabinet mainboard repair, IP67 sealing repair | 48 hours across Java | +62 21 8932 4410 |
| ASEAN Central Hub | Thailand · Bangkok tuk-tuk electrification station Bang Yai District, Nonthaburi, Greater Bangkok | Thailand, Laos, Cambodia, Myanmar | 72V105Ah bench tester, retrofit standard kit | Form E zero-duty stock | +66 2 401 9882 |
| West Africa Hub | Nigeria · Lagos high-temperature parts store Ikeja Industrial Estate, Lagos State, Nigeria | Nigeria, Ghana, Benin, Côte d’Ivoire | Keke cargo high-temperature cells, generator surge protectors | SONCAP local inspection release | +234 1 892 7701 |
| South Asia AIS Hub | India · Delhi / Noida engineering laboratory Sector 63, Noida, Uttar Pradesh, India | North and west India, Nepali commercial fleets | AIS-156 thermal runaway alarm buzzers, exhaust flame arresters | BIS / ARAI registered parts store | +91 11 4982 3200 |
| Island Salt-Spray Hub | Philippines · Manila anti-salt-spray parts station FPIP Industrial Park, Batangas, Metro Manila South | Manila, Cebu, Davao and the main island groups | Electric Jeepney 96V modules, high salt-spray-resistant gold-plated connectors | Next-day delivery on Luzon | +63 2 8701 5590 |
| North Africa Hub | Egypt · Alexandria bonded central warehouse Alexandria Free Zone, Egypt | North Africa plus Europe and Middle East transit allocation | Original BMS mainboards, relays, fuses, waterproof connectors | Local dispatch in 24–72 hours | Via the global after-sales desk |
Row seven is the North Africa hub. Morocco Casablanca parts store, Europe Rotterdam dangerous-goods transit warehouse and Middle East Dubai Jebel Ali duty-free warehouse act as cross-border allocation points for new modules and original spare parts.
Specification notice:The figures above are engineering reference values. They may differ with production batch, configuration and actual duty cycle, and the percentages for life, efficiency, availability and coverage are engineering estimates and bench references. Contact us for the detailed specification sheet.
From container dispatch and live cloud IoT alerts to local replacement and factory compensation, we have built the most complete cross-border lithium risk-control chain in the industry.
Whatever the order size, every container carries 2% rated spare BMS smart boards, aviation-grade waterproof connectors, fuses, fuse holders and general harness — so emergency stock arrives with the goods.
Shipped with the containerWhen a vehicle alarms, the fleet technician does not need to open anything: TIANQIU engineers pull per-string voltage, IR and temperature curves from the cloud and issue the fault location and repair plan within 4 hours.
4-hour responseWhen a cell module or structural part must be replaced, it is sent by SF Express or a domestic courier from the nearest local hub. The buyer simply leaves the faulty unit at a local office — no port return procedure at all.
No return to ChinaIf annual failure within one cell batch exceeds the contractual threshold (> 0.3%), TIANQIU activates its batch compensation clause: free additional modules from the factory, credited at double quota against the following container.
Contractual compensationNo “shell company” after-sales operation: TIANQIU owns and contract-manages heavy-duty industrial parts warehousing, a local engineering team and a full set of high-precision battery test instruments.
Complete 48V/60V/72V motive packs held in standard wooden crates, in an anti-static, temperature- and humidity-controlled storage environment.
Over 600 spare sets per hubOn-vehicle matching of CAN/RS485 protocols for Bajaj, TVS and third-party controllers, with protection thresholds fine-tuned to local heat and heavy-load duty.
≥98% controller protocol compatibilityBefore dispatch to the end customer, local technicians re-test static voltage delta, IR, insulation resistance and BMS sleep current, so no defective part leaves the hub.
100% pass record on outgoing inspectionEvery hub meets international Class 9 fire and explosion isolation requirements and holds the clearance credentials for legitimate maritime allocation, shielding buyers from local regulatory penalties.
Full international dangerous-goods access credentialsFor customers who have already placed container orders, the system supports a dedicated VMI safety-stock seat, allocated without handling fees in an emergency.
Send your current vehicle programme, fleet size or container import plan, and a dedicated resident overseas engineer will provide a localised spare-parts plan and a draft warranty agreement within 24 hours on working days.
Specification notice:The figures above are engineering reference values. They may differ with production batch, configuration and actual duty cycle, and the percentages for life, efficiency, availability and coverage are engineering estimates and bench references. Contact us for the detailed specification sheet.
If your country does not yet have a parts station, submit an opening request: we assess new hubs against fleet size and import plan.
